FAQ

We specialise in hosiery, panties, shapewear, T-shirts, and underwear designed specifically for women who value both comfort and style.

Our shapewear is designed with flexible materials that adapt to your body shape. We recommend consulting our size chart (available on product pages) and measuring yourself according to the guidelines provided. If you’re between sizes, we suggest sizing down for compression garments.

We offer two convenient options: Standard Shipping via DHL or FedEx ($12.95, 10-15 days delivery) and Free Shipping via EMS for orders over $50 (15-25 days delivery).

We process all orders within 1-2 business days from our warehouse in Marrar, Australia before dispatch.

We ship globally to most destinations, excluding some Asian countries and remote regions due to logistical constraints. During checkout, you can enter your address to confirm availability.

Yes, once your order leaves our facility, we’ll email you a tracking number so you can monitor your package’s journey to your doorstep.

We offer a 15-day return policy from the date of receipt. Items must be unworn, unwashed, and in original condition with tags attached.

Please contact our customer service team at [email protected] with your order number and reason for return. We’ll guide you through the simple process.

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.

Absolutely. We use industry-standard encryption technology to protect your personal and payment information.

While you can checkout as a guest, creating an account allows you to track orders, save your preferences, and enjoy faster checkout in the future.

We’re based at 65 Grayson Street, MARRAR, AU 2652, Australia, and ship worldwide from our warehouse facility.

For any questions not answered here, please email us at [email protected]. We typically respond within 24 business hours.